Refund Policy

A legal disclaimer

As a product that is perishable and baked by our staff, our refund policy is as follows:

• If you do not pick up your order, we do not give a refund. 
   

• If there is a defect in your product, please return it promptly, or the portion remaining, within 2 days of pick-up. In this case we will provide a proportionate refund for the amount returned if we determine there is a quality deficiency. We retain the right to judge our product quality for ourselves. 
   

• if you try our product and simply do not like it, we hope you will try something different next time; however a refund will not be given. 
   

• Cancellations and/or changes for orders must be made at least two days in advance of scheduled pick-up time. Store credit will be issued for cancellations received with proper notice. Your store credit expires within one year of the date of issue. No cash refunds. 
   

• No refund will be given ever for an amount in excess of the original purchase price regardless of circumstance. 

Backwoods Bagel Co. has the right to modify this policy at any time. 

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